Web-service for automatic classification and routing of e-mails arriving on technical support line using various methods of machine learning. There is integration with various ITSM systems through the API.
We use various algorithms of machine learning, including deep learning. There is integration mechanism with various ITSM systems of customers via API. The product is implemented as a web application and can be deploy on our cloud servers or customer's localc servers.
The product was introduced into OMK-Information Technologies LLC
Our team consists of web and mobile programmers and machine learning specialists. We have a strong expertise in project management, web and mobile development and machine learning projects development. All our projects are here.
Our requisites: Technomedia, Russia, Karelia, Petrozavodsk, Vatutina str., 30
Director - Semenov Igor, Ph.D
E-mail - firstname.lastname@example.org